Privacy Policies for Parkspot Limited, MG Parking App, and MG Pilot App
Privacy Policy - Parkspot limited
- We will only collect data that we need.
- We will only share data with our suppliers and partners if it is necessary to do so.
- If your data is used, it will be to improve your personal customer experience.
- It is up to you how and when we get in touch with you.
We (Parkspot limited) will protect your privacy and any information we collect such as, your name, address, phone number, email address, credit/debit card details. On this page we will detail how and why we collect your data and what we do with it. Your data will not be used for anything other than what is detailed here and we will advise you if that changes.
Contact details (name, address, email, telephone number, age)
- We need this information to generate quotes for some of our products.
- Once you have a booking we need to know the booking is yours and send you relevant information about your booking, like an email confirmation or postal confirmation.
Payment information
- To take payment for any bookings made and to issue any refunds.
- We will keep your payment details in a tokenised form. This is secure and means we do not store your card details in a way that can be reused.
Booking information
- Depending on how you got to our website, we may be contractually obliged to share some of your booking information with our partners. Your personal information is not included for this purpose
Sharing your information
We will only ever use or share your personal data for the reasons it was collected in the first place. Relevant data will be shared with the suppliers of the product or products you have booked. As an example, if you have booked a car park we will need to share your name and car registration with that car park. We will never share any more information than is strictly necessary.
Your data may be shared where you have agreed for us to do so; in order to respond to a request from you; if we have your consent for marketing purposes; or if it is required by law.
We may share your information with third party service providers who provide services or functions on our behalf. For example, credit card processing, customer service, business analytics, fraud prevention, advertising and to serve you with advertising that is tailored to your interests. But don't worry, these third party service providers are required to protect your personal information in the same way as we do and are not allowed to share or use information for their own purposes.
Protecting your data
Parkspot limited takes all necessary measures to keep your personal data safe against loss, destruction, or unauthorised or unlawful use. When your information is collected online it is transmitted to us using secure, high-grade encryption.
We are approved by the PCIDSS (the Payment Card Industry Data Security Standard). This ensures that all of your card details are protected to the highest standard.
Before sharing your information with any other companies we will make sure that the appropriate measures are in place to protect your data.
Your personal data will be held on our systems on our premises, or the premises of an appointed third party. Third parties may be allowed access to your information if they are acting on your behalf for any reason we've discussed in this policy or anything that has been approved by you.
How long do we keep your information for?
If you have an account with us your information will remain on our system for as long as you hold that account. We'll need your data if you have an upcoming booking so that we can continue providing service and support should you require it.
Parkspot Parking will normally keep your data for 7 years after your most recent booking with us. Due to legal, business or regulatory requirements we may need to keep your data for longer.
If you haven't used any of our services for which you registered in a long period of time we may contact you to ask if you are happy for us to continue communications with you, or delete your personal data.
If your personal data is deleted in can remain archived for regulatory, legal or tax reasons.
Your Personal Data Rights
Access Rights
It is your right to see any personal information that we hold about you. This information will usually be provided free of charge but there may be a fee to cover our costs if the request is extensive.
We will aim to complete your request within one month of the date we receive all of the required information from you. We will always endeavour to finish your request quicker but cannot guarantee it.
Correction Rights
If we hold any information about you which is incorrect, you are entitled to update it. This is easily done via your account or the "manage booking" links that can be found in your email confirmations.
Deletion Rights
There are certain circumstances where you are entitled to ask us to delete the personal information we hold about you. If you have an account which you would like closed and deleted, please reads our FAQs or contact us.
Portability Rights
You may be entitled to ask us to move, copy or transfer your personal information under certain circumstances.
Restriction Rights
In certain circumstances you will be entitled to request that we restrict our processing of your personal information. If you believe that the personal information we hold for you is incorrect you can ask us to stop processing it.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Notice, please contact us at bookings@parkspot.co.uk.
Privacy Policy - MG Parking App
Introduction
Thank you for using the MG Parking App. This privacy policy outlines how we collect, use, and protect your information to ensure your trust and security.
Policy Overview
This policy explains the data we collect, how it is used and shared, and your choices regarding this data when you use our administrative services.
Scope
This Privacy Policy applies to administrators using MG Parking Admin App services globally, including our applications, websites, and related services.
Data Collection and Use
MG Parking and its partners collect and utilize personal information to administer and manage parking services effectively. This includes:
- Information You Provide: When creating or updating your MG Parking admin account, such as name, email address, phone number, and login credentials.
- Information Generated During Use: Such as operational data (e.g., service logs, administrative actions), and transaction details related to bookings and service management.
- Information from Other Sources: Including feedback, system logs, and data from third-party integrations essential for administrative functions.
How We Use Your Data
We use the collected data to:
- Administer Parking Services: Manage bookings, monitor operations, and ensure service delivery.
- Enhance Operational Efficiency: Improve administrative processes and optimize resource allocation. service management.
Sharing Your Information
We only use or share your personal data for purposes directly related to administering parking services. This includes sharing necessary data with service providers and partners involved in the operational chain.
- Third-Party Service Providers: We may share information with service providers to facilitate administrative functions like system maintenance, data analysis, and customer support.
Protecting Your Data
MG Parking takes stringent measures to secure your personal data against unauthorized access, alteration, or destruction. We utilize secure encryption protocols and implement robust access controls to safeguard your information.
Retention of Your Information
Your data is retained for as long as necessary to fulfill administrative purposes, comply with legal requirements, or until you request its deletion.
Your Personal Data Rights
- Access and Correction Rights: You can access and update your personal information through administrative tools provided within the app.
- Deletion and Portability Rights: You have the right to request deletion or transfer of your data, subject to legal and operational considerations.
Choice and Transparency
You have options to manage your information through administrative settings and controls provided within the app.
Updates to This Policy
We may update this policy periodically to reflect changes in administrative practices or legal requirements. Significant updates will be communicated through the app interface.
Conclusion
We encourage you to review this privacy policy periodically. Your continued use of MG Parking App services after any changes signifies your acceptance of the revised policy.
Privacy Policy - MG Pilot App
Thank you for using the MG Pilot App . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
- Personal Information: When you register for an account or use the App, we may collect personal information such as your name, email address, phone number, and driver's license details.
- Information Generated During Use: Such as operational data (e.g., service logs, administrative actions), and transaction details related to bookings and service management.
- Location Information: We may collect your precise location information through GPS, Wi-Fi, or similar technologies while you use the App to provide location-based services.
- Device Information: We may collect information about your mobile device and mobile network information.
- Usage Information: We collect information about how you interact with the App, such as your app preferences, usage patterns, and interactions with customer support.
Use of Information
- To Provide Services: We use the information we collect to operate, maintain, and provide the features of the App, including processing ride requests, navigation, and communication with users.
- Customer Support: We may use your information to respond to your inquiries, provide technical support, and improve customer service.
- Safety and Security: Your information helps us monitor and improve the safety and security of the App and its users, detect and prevent fraud, and enforce our policies.
- Analytics and Improvements: We use analytics and usage data to understand how the App is used, improve our services, and develop new features.
Sharing of Information
- With Service Providers: We may share your information with third-party service providers who help us operate the App, provide services on our behalf, or assist with analytics.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Your Choices and Rights
- Account Information: You can review and update certain personal information by logging into your account settings in the App.
- Location Information: You can control whether your device shares precise location information with us through the App settings or device settings.
- Data Access and Deletions: You may request access to or deletion of your personal information by contacting our customer support.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy in the App or through other appropriate means.