Privacy Policy

How we collect, use, and protect your data.

Privacy Policy

This Privacy Policy explains how SpotPark collects, uses, and protects your information when using our platform.

Location Information

To provide parking and location-based services, SpotPark may collect and use your real-time location when you are actively using certain features.

Why We Collect Location

  • To show nearby parking availability
  • To provide directions to parking locations
  • To improve map accuracy and user experience
  • To ensure safety and prevent misuse
  • To resolve disputes or service issues

Your Privacy Matters

  • Your location is only used while actively using the service
  • We do not track your location when you are not using the platform
  • We do not sell your location data to third parties

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Account and profile details

Location Data

  • Real-time location (when enabled)
  • Parking location searches and selections

Usage Data

  • Search history and booking activity
  • Website interactions and preferences

Device Data

  • Device type and browser
  • IP address
  • App or website usage logs

2. How We Use Your Data

  • Provide parking search and comparison services
  • Improve website performance and usability
  • Process bookings and payments
  • Respond to enquiries and provide support
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Data Sharing

We may share your data only when necessary:

  • Parking providers (to complete bookings)
  • Payment providers (for secure transactions)
  • Legal authorities (when required by law)
  • Internal staff for support and operations

We do not sell or rent your personal data to third parties.

4. Your Rights

  • You can request access to your data
  • You can request correction or deletion of your data
  • You can withdraw consent for data usage where applicable

5. Data Security

We use industry-standard security measures including encryption and secure servers to protect your data. However, no online system is completely secure.

6. Data Retention

We retain your data only as long as necessary for operational, legal, and regulatory purposes.

7. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.